Abstract

For non-family member, it is difficult to commit family business goals. Chinese family business and their non-family members keep the basic transaction relationship generally, namely, the enterprise buys the simple labor with the lowest price. While simple work cannot bring competitiveness to the enterprise. Therefore, how to motivate employees to increase investment is the key point of the family business management.

Employee organization relationship research has been unable to help family firms to turn transaction relations into mutual investment relationship. Because it is difficult to generate cooperative game equilibrium point for the division of research subject and the different goals between employees and enterprises. For example, management science such as human resource management focuses on efficiency, while labor relations and industrial democracy theory hold on fair first. How to balance the different goal and to establishment theory to guideline practice are the difficult area for researchers.

Examining family enterprise management practice of the Taiwan Strait, the book puts forward“changing labor relations situation”model on the basis of related theory. We expect family business can give up passive management and take interactive participation management to realize active management. In order to build win-win process model, we should explore goals during industrial interaction and its paths as well. Firstly, the ideal relationship of employee and organization is mutual investment（harmonious labor relations）, which can get organization development. Mutual investment relationship needs agree with each other, and both sides have a common value. Therefore shared value became the feasible and immediate goal of employee-employer interaction. Secondly, employee-employer should build the basic rules such as labor contract. On the basis of these, they can realize recognition, trust and mutual benefit by interactive participation.

There are series of goals set and dynamic policy set in the book. Family business and its staff could choose and establish the common goal according to their situation, then use the corresponding strategy to achieve the goal. We hope enterprises can create a close relationship between labor and capital by care management in the initial stage, then provide employees opportunities and platform by participation management, which could reach the positive interaction by labor and capital and change the unfavorable situation of transaction relationship of them. There are coexistence situation of loudly social voices and ineffective government, and employees eagerly expectation and enterprises lacking of response in China. This could be also changed by the interaction management. Especially in the mobile internet situation, the interaction among the organization, customers and employees will become more realistic, decision-makers demand for democratic participation management will also be gradually enhanced. Therefore, what kinds of Democratic Participation management behavior should be practiced at the mobile Internet age? And how can they enhance the staff＇s creativity and the competitiveness of the organization by improving the participation willingness of the employee and customer? I hope this book can also play a role.